Service
Product Design
Overview
I'll help you take an idea from a rough sketch all the way to something real. We figure out what the people using it need, then shape it into something clear and easy to use. And I check the work against how people use it, so the decisions hold up.
How I approach it
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Start with the real problem
I start with the job you're trying to do, and the features follow from there. We agree up front on what a good outcome looks like.
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Sketch it rough first
Quick, cheap sketches let us try a direction before putting time into polish. I get rough versions in front of people early.
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Refine with real use
Each round gets a little closer, checked against how people use it.
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Get it out and keep learning
Once it's out, I set things up so you can see what's working and decide what to improve next, without guessing.
Explore other services
Digital Strategy
Figuring out what's worth building, and what tech fits
UX Research
Finding out what tasks your customers need to do
Service Design
Looking at every step the customer needs to take
Rapid Prototyping
A version you can click through before you build the real thing
Microcopy
The right words, so people aren't left guessing
Digital Accessibility
Built so more people can use it
Implementation
Once the design's right, I'll build it
Websites and Tech Setup
Your website and the accounts your business runs on, set up right