Service
Digital Strategy
Overview
Before any design or code, there's a harder question: what's worth building, and on what? I'll help you make sense of the tools and platforms out there, honestly weighing the cost, the risk, and whether it even fits. The point is to put your money toward the things that'll help. No hype, no chasing trends.
How I approach it
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Understand your business
I start with how your business makes money and where it loses it: what you offer, who your customers are, and what would genuinely help.
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Sort through what's possible
I work through the tools and platforms that are genuinely relevant to you, and rule out what isn't, so you can see the real options without the hype.
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Weigh the risk and the fit
Every option gets an honest look: cost, effort, lock-in, and whether it fits you and how much risk you're up for.
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Point to what's next
You leave with a practical, ordered plan you can act on, so you can spend with confidence instead of second-guessing.
Explore other services
UX Research
Finding out what tasks your customers need to do
Service Design
Looking at every step the customer needs to take
Product Design
Taking an idea from a rough sketch to something people can use
Rapid Prototyping
A version you can click through before you build the real thing
Microcopy
The right words, so people aren't left guessing
Digital Accessibility
Built so more people can use it
Implementation
Once the design's right, I'll build it
Websites and Tech Setup
Your website and the accounts your business runs on, set up right