Jason Markle
Product-Minded Software Engineer & UX Designer
West Virginia | Remote | jasonmarkle.me | github.com/jasonmarkle | LinkedIn
Summary
Product-Minded engineer and designer with 10+ years of experience spanning UX design, product management, and full-stack development. Builds accessible, user-centered software from concept through production. Currently a software engineer at InspectionGo, independent consultant, and building Pinion, a self-hosted business platform in Elixir/Phoenix.
Experience
Independent Consultant — 2026 – Present
- Consulting on product strategy, UX design, software engineering, and business development in WV
InspectionGo — Mar 2020 – Present
Software Engineer — Keystone | Dec 2022 – Present
- Shipped 100+ PRs across booking flows, notifications, settings, reporting, and API features in a production Elixir/Phoenix + PostgreSQL codebase
- Built customizable notification system with scheduled SMS, custom recipients, and event-based triggers
- Implemented booking flow configurations including bundle settings, MLS data pre-fill, and digital agreements with view tracking
- Hardened application security: CSP policies, Content-Security-Policy headers, restricted file upload types, and race condition fixes in the API layer
- Delivered mobile-responsive features including order editing, calendar event views, and service panels
- Reviewed peer code for WCAG 2.2 compliance and accessibility standards across the platform
Technical Lead — iGo Network | Feb 2025 – Jan 2026 (concurrent with Keystone role)
- Sole engineer on a production Elixir platform — shipped 27 PRs in 10 months, scaling and enhancing the product based on usage data and client/stakeholder feedback
- Built Postmark email delivery system with webhook error self-healing and automated failure recovery
- Introduced code quality tooling (Credo, Dialyxir, Sobelow) and established CI quality gates
- Managed Fly.io infrastructure including machine scaling and deployment configuration
Product Manager — iGo Academy | Jan 2021 – Dec 2022
- Launched and managed a SCORM-based LMS serving home inspector licensing courses across 7 states (OH, FL, TN, IL, MO, CO, AZ)
- Designed end-to-end payment flows and student-facing course experiences from enrollment through certification
- Partnered with state regulatory bodies to ensure curriculum compliance across all active markets
- Tracked completion metrics and course analytics to identify drop-off points and drive content improvements
Senior UX Designer — Keystone | Mar 2020 – Jan 2021
- Designed user flows, wireframes, and high-fidelity prototypes in Figma for a multi-role platform (admins, inspectors, agents, clients)
- Established a component-based design system with responsive layout conventions used across the engineering team
- Supported UX research initiatives and usability testing to validate design decisions before development
Mile Out — Oct 2018 – Mar 2020
Senior UX Designer / Product Manager
- Led product design across 37 agile sprints for a workforce management platform — delivered user flows, wireframes, IA documentation, and high-fidelity screens
- Designed 2 distinct product lines with separate brand identities, iconography systems, and user experiences for different market segments
- Delivered Stripe payment integration, onboarding flows, dashboard overhauls, and profile redesigns
- Created email templates, help documentation, and custom iconography systems for both product lines
- Co-invented patented platform technology; company was successfully acquired by InspectionGo
West Virginia University — Nov 2014 – Oct 2018
Web Designer — University Relations Creative | Aug 2016 – Oct 2018
- Delivered content and design overhauls for 50+ university websites with a focus on accessibility and WCAG compliance
- Oversaw web accessibility standards across university properties
Web Designer — Statler College of Engineering | Nov 2014 – Aug 2016
- Migrated and redesigned all 7 college program sites from a legacy system to the university CMS
- Built a cross-site XML/XSLT news sharing tool that pulled WVU Today articles to sites across the university
Freelance Designer & Developer — 2012 – 2014
- Designed for local organizations and businesses including City of Wheeling, West Liberty University, Marshall County, Kelly Theatre, and others
- Produced print and digital design work: branding, posters, brochures, t-shirt graphics, press kits
- Built custom web applications using PHP, HTML/CSS, and JavaScript
Personal Projects
Pinion CMS — Open-source, self-hosted blogging platform built on Phoenix LiveView and the Ash Framework, designed as a foundation for extensible libraries spanning e-commerce, marketing, analytics, and CRM features. Accessibility, security, and UX best practices are baked into the core so users choose how to apply them — not how to build or maintain them. Used in production on jasonmarkle.me.
Talon — Design system generator with token-based theming that standardizes accessible, responsive UX across Pinion and its extension libraries. Planned for extraction as a standalone tool.
Education
B.S. Graphic Design — West Liberty University, 2008 – 2012 Graphic Design coursework — Fairmont State University, 2005 – 2006
Skills
Engineering: Elixir, Phoenix LiveView, Ash Framework, Ecto, PostgreSQL, HTML/CSS, JavaScript, Tailwind CSS, daisyUI, REST APIs, XML/XSLT, Git, CI/CD, Fly.io, Terraform
Design: Figma, Adobe Creative Suite (Illustrator, Photoshop), responsive/mobile-first design, design systems, information architecture, user flows, wireframing, prototyping, brand identity, logo systems, iconography, email template design
Product: Strategy, roadmapping, OKRs/KPIs, Agile/Scrum, user research, analytics, stakeholder management, regulatory compliance
Accessibility: WCAG 2.2, Section 508, EN 301 549, semantic HTML, ARIA patterns, keyboard navigation, screen reader testing, assistive technology compatibility
Affiliations
Tech Connect West Virginia | Generation West Virginia Fellowship Alumni, 2024 | Burger Wednesdays